Administrativo/Clerical Archivos - Howard Head Sports Medicine

Vail Health se ha convertido en el sistema de atención médica de montaña más avanzado del mundo. Vail Health consta de un hospital actualizado de 520,000 pies cuadrados y 56 camas. Estas instalaciones de vanguardia brindan atención excepcional a todos nuestros pacientes, con las vistas más hermosas de la zona, ubicadas en el centro de Vail. Obtenga más información sobre Vail Health. aquí.

Sobre la oportunidad:

The Supervisor, Back Office Oncology leads, supervises, and coordinates the daily operations of the Shaw Cancer Center back office in Edwards and Dillon locations, ensuring smooth patient flow, excellent customer service, compliance with regulations, and efficient administrative tasks, while also managing and training staff. 

 
Lo que harás:
  1. Provides leadership to the back-office team of HIM techs, prior authorization specialists, financial navigators and Infusion scheduling. Leads training of new department hires; develops and attains performance goals and objectives for staff. Manages the back-office team’s schedule; approves timecards, manages PTO approval process; ensures that the back-office team has the resources, tools, and training to perform their duties; leads the performance management of the back-office team, including leading the annual evaluation process for back-office staff and coaching staff on performance issues.
  2. Provides excellent customer services to patients and staff; models excellent customer service for back-office staff; coaches staff to provide excellent customer service. Responds to patient concerns, with assistance from Operations Manager, in order to continuously improve the patient experience. Must be able to manage the operational flow of a medical setting and demonstrate critical decision making to successfully meet operational goals.
  3. Acts as a subject matter expert and super-user in all registration applications, workflows, and Regularly works within the standard duties of back-office team members to fill in scheduling gaps and stay current in workflows and understanding challenges and the patient experience.
  4. Participates in leadership meetings and huddles; attends meetings and trainings; participates in committees.
  5. Creates, reviews, and implements policies and procedures.
  6. Monitors all RQA reports and performs audits on a weekly basis or other frequency as Reports results and any feedback for process improvement to staff and manager.
  7. Represents back office as subject matter expert and leader on special projects.
  8. Acts as liaison among providers, clinical staff, non-clinical staff, and administration. Ensures that the back-office team is working with the clinical team to meet the goals and objectives for optimal patient access, patient flow, and scheduling.
  9. Supervisor expectations 50% of time spent staffing into current position
  10. Performs other duties as assigned. Must by HIPAA compliant.

 

Esta descripción no está destinada y no debe interpretarse como una lista exhaustiva de todas las responsabilidades, habilidades y esfuerzos o condiciones de trabajo asociadas con el puesto. Tiene la intención de ser un reflejo preciso de la naturaleza general y el nivel del puesto.
 
Lo que necesitarás:
 
Experiencia
Licencia(s) y Certificación(es):
Educación:
  • N/A

 

 

 

Beneficios en Vail Health (tiempo completo) incluyen:

 

 

 

El pago se basa en la educación y experiencia relevantes por hora.

Pago por hora:
$26.52—$37.89 USD